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Politica della qualità

NORAY BIOINFORMATICS, S.L. (hereinafter NORAYBIO), is a bioinformatics company dedicated to the design, development and commercialisation of software, in various languages, for the biosciences sector (biotechnology, biomedicine and biopharmacy), with the mission of facilitating the management of scientific data.

NORAYBIO management is fully aware that, to compete in a dynamic, complex and changing context, it is essential to provide a product and customer service with an outstanding level of quality, without forgetting that other factors such as cost, lead time or technical support has a huge impact. In this sense, Management assumes as its own function the exercise of its strategic leadership to promote quality, acting as a driving force, guide and example in the fulfillment of an obligation that concerns all personnel working in the company.

Our Quality Management System is used to provide our customers with products and after-sales service that are excellent, that is to say, exceeding their expectations. In this way, NORAYBIO will be perceived in the market as a technologically innovative company whose priority is the fulfillment of the agreed requirements, the appropriate quality/price ratio and, ultimately, the full satisfaction of our customers.

Thus, the basic philosophy and objectives that set the direction of our organisation are inset in the following commitments:

  • Comply with all compliance requirements (legal, commercial or other), which are applicable to our business, wherever our products are marketed.
  • To carry out our work within a management environment that guarantees the efficiency of the system and the control of its risks, as well as of the methods of action and relations with the stakeholders.
  • Effectively monitor all our processes, with a special emphasis on the quality of products and services, to gain the confidence of our customers.
  • To promote the understanding and dissemination of these values within the organisation, through communication and training to our staff, validating the professional competence of the staff and promoting social participation.
  • • Maintain and improve the efficiency of this management system, by periodically establishing and reviewing the company's quality policy and its objectives.

The quality system implemented in NORAYBIO meets the requirements applicable to the UNE-EN ISO 9001:2015standard, being structured and adapted to the activity of:

“Design, development, implementation and maintenance of software for biosciences”

This Quality Policy, as well as all documented information in the system, is binding on NORAYBIO personnel, who have a duty to know and apply it.

In Derio, January 2, 2018

Noray Bioinformatics, S.L.U.
Parque Tecnológico de Bizkaia
Edif. 801A, 2º
48160 - Derio - Spagna
+34 94 403 6998